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F. A. Q.

Warranties _________ Page __ __ of _ Click here to continue to Page 2

It’s Simple – The Best Room has the Best Warranty

Our Lifetime Limited Material Warranty is unequaled by any other sunroom maker.
Your new C-Thru Sunroom is warranted for life, as long as you own it.

Products Covered By This Warranty: All styles of C-Thru Industries Recreational Rooms

T
erms of Warranty: This Limited Material Warranty is for the Lifetime of the product, beginning on the date the product is installed. This Lifetime Limited Material Warranty is to the original retail purchaser of the C-Thru products. This warranty is for the material (hereinafter referred to as the “product”) only. This warranty does not include costs of installation and/or shipping of replacement parts. C-Thru warrants the finish on the products not to peel, blister, flake, or chip subject to the limitations and conditions listed herein. Glass shall be warranted against incidental breakage for the lifetime of the product. Insulated glass components, under normal use and service, are warranted not to fail for a period of twenty (20) years after the date of original purchase. Parts or equipment that have become obsolete or discontinued are not covered by this limited warranty. These obsolete or discontinued items can include, but are not limited to, glass types, glass sizes, paneling types, extrusion color, etc. C-Thru is giving you an expressed Lifetime Limited Material Warranty under the provisions of the Magnuson-Moss Federal Warranty Act. C-Thru cannot, and shall not be liable to you for breach of any other written or oral expressed or implied warranties, such as those, if any, given to you by dealers, contractors, applicators or distributors.

Transference: This Lifetime Limited Material Warranty is fully transferable. To qualify for transfer, the new owner must send written request for warranty transfer to C-Thru Industries within 60 days of sale of property.

Notice and Inspection: If you think your products contain manufacturing defects, written notice of any claimed defect shall be sent to C-Thru at 2285 Fleetwood Dr., Riverside, CA. 92509, within thirty (30) days of first discovering a claimed defect. The notice shall describe the defect claimed, the work order number, date product was installed, and the name of the contractor who installed the product. C-Thru Industries shall then be given a reasonable time in which to inspect said defect. Please do not begin any repairs prior to writing C-Thru, as C-Thru must have a reasonable opportunity to inspect the products for defects before repairs are begun.

Remedies and Prorate: If, after inspection, it is determined by C-Thru that said defect is covered by this warranty, then C-Thru shall have one hundred twenty (120) days in which to correct said defect, by either refinishing or replacing the defective material. C-Thru shall not be liable in any event for any shipping, labor, removal, or installation cost to remedy the defective product. All replacement material is furnished F.O.B. our nearest Service Center.

 

 

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